1. About these terms
This website is operated by Yoo Phone Plans ("we", "us", "our"). By using this website or requesting a consultation, you agree to these terms. If you do not agree, please do not use our service.
2. Who we are
Yoo Phone Plans is an independent telecom consultancy operating in the United Kingdom. We are not associated with, affiliated to, or endorsed by any UK mobile network or telecommunications provider, including EE, O2, Vodafone, Three, or any virtual network operator. All network and brand names are the trademarks of their respective owners.
3. What we do — and don't do
We provide independent advice and recommendations only. We help you compare mobile and SIM options and understand what may suit your needs and your area.
- We do not sell contracts, SIMs or handsets.
- We are not a party to any contract you take out. Any agreement is made directly between you and the provider you choose, on that provider's own terms.
- You are always free to accept, reject or ignore our recommendations. The decision is yours.
4. No guarantee of savings or outcomes
Any savings figures or examples shown on our website or given during a consultation are illustrative only and are not guaranteed. Actual savings, deals and coverage depend on your current plan, your usage, your location and the offers available from providers at the relevant time, all of which are outside our control. We make no guarantee that you will save money or achieve any particular result.
5. Costs
We will always be clear and upfront about any costs before you commit to anything. You will never be charged without your agreement.
6. Your responsibilities
- Give us accurate information so our advice is relevant to you.
- Check the full terms of any deal directly with the provider before you commit.
- Use the website lawfully and not attempt to disrupt or misuse it.
7. Accuracy of information
We take care to keep our information accurate and up to date, but network offers and coverage change frequently. We do not warrant that everything on the site is complete, current or error-free, and you should confirm key details with the relevant provider.
8. Intellectual property
The content, design and branding of this website belong to us or our licensors and may not be copied or reused without our permission, except as permitted by law.
9. Limitation of liability
We provide our advice in good faith and with reasonable care and skill. To the fullest extent permitted by law, we are not liable for any indirect or consequential loss, or for losses arising from a decision you make with a provider. Nothing in these terms limits or excludes any liability that cannot lawfully be limited or excluded, including liability for death or personal injury caused by negligence, or for fraud. These terms do not affect your statutory rights as a consumer.
10. Privacy
We handle your personal data in line with our Privacy Policy and Cookie Policy.
11. Changes
We may update these terms from time to time. The version published on this page at the time you use our service is the one that applies.
12. Governing law
These terms are governed by the laws of England and Wales, and the courts of England and Wales will have jurisdiction, unless local consumer law in your part of the UK gives you additional rights.
13. Contact
Yoo Phone Plans
Email: hello@yoophoneplans.online
Phone: 020 3994 8841